Advisory / Strategy + Operations

Strategy + Operations

Turn complex business challenges into a clear path forward.

Our Strategy + Operations team helps leaders make critical decisions, improve performance and turn strategic priorities into practical plans for execution. Experienced strategists and operators work alongside leadership from defining the path forward through implementation.

Business leaders reviewing strategy in a meeting

When clients come to us

When priorities are clear, but the path forward isn't.

Organizations bring us in at inflection points when growth, performance or a critical business decision requires greater clarity, alignment and execution.

01 Growth + Performance

Growth has slowed, become less predictable or fallen short of expectations, and it is not yet clear whether the constraint is the strategy, the sales engine, or the operating model.

02 Market + Competitive Pressure

Something has moved in your competitive set, your technology or your customers’ behavior, and you need to know whether it is noise or a signal before it reaches your numbers.

03 Strategy + Alignment

Leadership has priorities and initiatives, but lacks a clear strategy or alignment around where to focus.

04 Value Creation

Investments in technology, innovation or other strategic initiatives are not delivering the expected business value.

05 Ownership + Leadership Change

New investment, a leadership transition or another major change is creating new priorities for the business.

06 Complex Decisions + Execution

A critical business decision or transformation requires objective analysis, a practical roadmap and hands-on execution.

Our Services

Expertise to turn strategy into performance.

We bring together strategic thinking, operational experience and hands-on execution to help leaders set direction, improve performance and move critical priorities forward.

01 · Service line

Strategic Advisory

Make critical decisions with greater clarity. We help leadership teams define where to focus, identify opportunities for growth and build strategies that respond to changing market and competitive dynamics.

Services included

  • Growth strategy (organic, acquisitive, hybrid)
  • Disruption readiness, early warning and competitive positioning
  • Market + Competitive Analysis
  • Strategy execution: initiative portfolios, KPIs and accountability

02 · Service line

Sales Strategy + Transformation

Build a stronger commercial engine. We assess, design and help lead sales organizations, bringing the strategy and execution needed to drive sustainable growth.

Services included

  • Sales organization design and transformation
  • Go-to-market strategy and channel optimization
  • Sales process design and playbook development
  • Revenue growth planning and pipeline optimization
  • Sales compensation and incentive design
  • Fractional and interim sales leadership

03 · Service line

Technology + AI Strategy

Align technology investment with business value. We help leaders assess what they have, determine what to build, buy or adopt, and move from roadmap through implementation.

Services included

  • IT strategy and roadmapping aligned to business priorities
  • AI readiness and data capability assessment
  • System selection and implementation oversight (ERP, CRM)
  • Technology due diligence for acquisition support
  • Process design and technology enablement
  • Post-close systems integration

Flexible Support

Expertise that meets you where you are.

Engagements range from focused strategy projects to transformation execution and interim leadership. We shape the approach around the challenge, your existing team and the level of support required.

01

Strategic Diagnostic

A short, fixed-fee assessment that establishes the facts before anyone commits to a larger program. Typically four to six weeks.

02

Project-Based Consulting

Defined-scope engagements designed around a specific challenge, objective or set of deliverables.

03

Interim + Fractional Leadership

Experienced executives who take the seat. Interim leaders through a transition, or fractional leaders at a defined level of effort per month, in sales, technology or general management.

04

Program + Transformation Management

We run the program itself: the workplan, the governance, the reporting and the interfaces between workstreams, including implementation partners we did not select.

05

Ongoing Advisory + Early Warning

Ongoing strategic support that helps leadership monitor business conditions, identify emerging issues and respond as priorities evolve.

How We Work

Assess. Design. Implement. Sustain.

Our Strategy + Operations team starts by understanding what is driving the challenge, then works alongside leadership to define the path forward and turn priorities into action.

Assess 01

Diagnose the challenge

Assess performance, market dynamics and business realities to identify what is driving the issue.

Design 02

Define the priorities

Determine where to focus, evaluate strategic options and align leadership around the path forward.

Implement 03

Build the
roadmap

Translate strategy into clear initiatives, sequencing, accountability and an actionable roadmap for execution.

Sustain 04

Move from plan to action

Support implementation, measure progress and adapt as priorities and conditions evolve.

Client work

Strategy + Operations in action.

All case studies
Aerial view of a container ship crossing blue water

Growth strategy + leadership alignment

Creating a clear path to growth through leadership alignment.

Facing a leadership transition and changing market conditions, a mid-sized maritime services company needed a clearer path to growth. Our Strategy + Operations team worked with leadership to identify the root causes of performance challenges, uncover new growth opportunities and align the organization around a focused set of strategic priorities and measurable goals.

Strategy development
4 weeks
Goal horizons
1 · 3 · 5 years
Read the case study

Our people

Experienced leaders behind the work.

Peter Grimm

Practice Leader, Strategy + Operations

Peter Grimm

Managing Director

Peter leads Smith + Howard's Strategy + Operations practice, helping organizations navigate complex strategic decisions, anticipate disruption and turn strategy into action. He brings more than two decades of experience spanning strategy consulting, private equity, executive leadership and national security, with deep expertise in corporate strategy, competitive intelligence and business transformation.

Meet Peter

Start a conversation

Let's talk about what's next.

Whether you're addressing stalled growth, evaluating a critical business decision or working to turn strategy into action, start with a conversation. We'll help you identify the right expertise and path forward.

Or call +1 (404) 874-6244